9/27/2023 0 Comments Watch dog airlineThe UK and devolved Governments set the rules on testing for people’s return to the UK, and foreign governments in other countries determine the rules for UK passengers’ arrivals. ![]() If a traveller does not meet the entry requirements and cannot board their flight, they have no recourse to a refund. In nearly half of the calls, the passenger would have been turned away from their flight had they followed the information provided by the agent. Which? said a mystery shopping exercise found most agents for five major UK airlines – British Airways (BA), easyJet, Jet2Ryanair and Tui – were unable to provide clear, consistent or accurate answers. ![]() ![]() Airlines are giving out incorrect information on Covid testing requirements that could see passengers turned away from flights, a watchdog has warned.
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